Terms and Conditions

1. Country of business Orienteering Service of Australia is a registered business name of Snap Fold Australia Pty Ltd. Snap Fold Australia Pty Ltd is an Australian Company registered in the State of Victoria. ABN 13 128 320 116 Transactions conducted within Orienteering Services of Australia online site are conducted in Australia in Australian Dollars.

2. Returned merchandise and refund policy Orienteering Service of Australia is committed to providing excellent quality goods.

If you are not completely satisfied with your purchase, a refund for the purchase price of the goods will be provided immediately on receipt of the returned items. Returns must be received within 14 days of delivery in order to receive a refund. Goods must be received in the same condition as they were dispatched in order to receive a refund. Postage, handling and insurance are at the cost of the purchaser in the case of refunds. Insurance of goods being delivered is at the option of the purchaser. Orienteering Service of Australia takes no responsibility for goods damaged in transit if the purchaser did not elect to take out insurance.

3. Delivery policy Postage and packing costs will be borne by the purchaser. Orienteering Services of Australia generally uses Australia Post. Express delivery or courier may be elected at the discretion and cost of the purchaser. Insurance of goods being delivered is at the option of the purchaser. Orienteering Service of Australia takes no responsibility for goods damaged in transit if the purchaser did not elect to take out insurance.

4. Product liability Orienteering Service of Australia takes no responsibility for the accuracy of the maps it supplies that it does not hold copyright to. Orienteering maps, and any courses depicted on such maps, are generally maintained by various volunteer orienteering associations. While it is in the clubs’ best interest to maintain permanent course markers, controls etc; all are subject to the effects of the elements and are located in public areas and are subjected to vandalism and damage from time to time. It is the responsibility of the user of the orienteering map(s) to reconnoiter the area for any potential hazards before conducting any orienteering activities using information and maps supplied by Orienteering Service of Australia. Any changed conditions can be reported directly to Orienteering Services of Australia on the contact details listed below. We will promptly pass on your feedback to the owner of the copyright of the map, but will not take responsibility for rectifying any errors or omissions. The above disclaimer and liability limitation do not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Trade Practices Act. 

5. Customer Service Contacts Snap Fold Australia Pty Ltd trading as Orienteering Service of Australia Ph: 0417 395 130

Email: info@osoa.com.au

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